CVE-2018-14593 json
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30.
published 2018-08-03 8 y ago modified 2026-06-17 4 mo ago also EUVD-2018-6500
- cvss
- 8.8
- version 3.0, NVD
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 1.9%
- EPSS 1.9% chance of exploitation in 30 days, percentile 79%
- public exploits
- 0
- none known
Summary
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
Patch / fix
- otrs2 Debian 11 6.0.10-1
debian advisories DEBIAN-CVE-2018-14593
Exploit prediction
1.90% chance of exploitation in the next 30 days, higher than 79% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| NVD | 3.0 | 8.8 | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |
| NVD | 2.0 | 6.5 | AV:N/AC:L/Au:S/C:P/I:P/A:P |
References
-
debian.org
/security/2018/dsa-4317
vendor-advisory, third-party-advisory
-
community.otrs.com
/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de
vendor-advisory
-
lists.debian.org
/debian-lts-announce/2018/08/msg00021.html
mailing-list, third-party-advisory
Sources
- CVE List CVE-2018-14593
- NVD CVE-2018-14593
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.