CVE-2018-11563 json
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7.
published 2019-07-08 7 y ago modified 2026-06-17 4 mo ago also EUVD-2018-3590
- cvss
- 4.6
- version 3.1, NVD
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.8%
- EPSS 0.8% chance of exploitation in 30 days, percentile 57%
- public exploits
- 0
- none known
Summary
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
Patch / fix
- otrs2 Debian 11 6.0.8-1
debian advisories DEBIAN-CVE-2018-11563
Exploit prediction
0.81% chance of exploitation in the next 30 days, higher than 57% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| NVD | 3.1 | 4.6 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N |
| NVD | 2.0 | 4.9 | AV:N/AC:M/Au:S/C:P/I:P/A:N |
References
-
community.otrs.com
/security-advisory-2018-02-security-update-for-otrs-framework/
patch, vendor-advisory
-
otrs.com
/category/release-and-security-notes-en/
release-notes, vendor-advisory
-
lists.otrs.org
/pipermail/announce/2018/000720.html
vendor-advisory
-
lists.debian.org
/debian-lts-announce/2019/08/msg00018.html
mailing-list, third-party-advisory
Sources
- CVE List CVE-2018-11563
- NVD CVE-2018-11563
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.