Information exposure of template content due to missing check of permissions

published 2022-10-17 4 y ago modified 2026-06-17 4 mo ago also EUVD-2022-42872

cvss: 3.5; version 3.1, CNA
cisa kev: Not listed; not in CISA's catalog
epss: 0.6%; EPSS 0.6% chance of exploitation in 30 days, percentile 46%
public exploits: 0; none known

Article template contents with sensitive data could be accessed from agents without permissions.

Patch / fix

fixed in 1

otrs otrs 8.0.26

CISA SSVC

Exploitation: none
Automatable: no
Technical impact: partial
Assessed: 18 mo ago (2025-05-10)

Exploit prediction

0.55% chance of exploitation in the next 30 days, higher than 46% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by	version	score	vector
CNA	3.1	3.5	CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
NVD	3.1	7.5	CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Affected products

Accessing template content without permissions OTRS

Classification

Weakness

CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
CWE-862 Missing Authorization

References

otrs.com /release-notes/otrs-security-advisory-2022-14/
vendor-advisory

Sources

CVE List CVE-2022-3501
NVD CVE-2022-3501

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

Summary