CVE-2020-14213 json
In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, or merge).
published 2020-06-16 6 y ago modified 2026-06-17 4 mo ago also EUVD-2020-6366
- cvss
- 5.4
- version 3.1, NVD
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.6%
- EPSS 0.6% chance of exploitation in 30 days, percentile 47%
- public exploits
- 0
- none known
Summary
In Zammad before 3.3.1, a Customer has ticket access that should only be available to an Agent (e.g., read internal data, split, or merge).
Patch / fix
Exploit prediction
0.56% chance of exploitation in the next 30 days, higher than 47% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| NVD | 3.1 | 5.4 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N |
| NVD | 2.0 | 5.5 | AV:N/AC:L/Au:S/C:P/I:P/A:N |
Classification
- Weakness
-
- CWE-862 Missing Authorization
References
-
github.com
/zammad/zammad/commit/6e56aee25439b7a3211a6704a9d60453ad623ae4
patch, third-party-advisory
-
zammad.com
/news/security-advisory-zaa-2020-13
vendor-advisory
Sources
- CVE List CVE-2020-14213
- NVD CVE-2020-14213
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.