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Fencer Vulns
medium 5.4

CVE-2019-10067 json

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through…

published 2019-05-21 7 y ago modified 2026-06-17 4 mo ago also EUVD-2019-2128

cvss
5.4
version 3.1, NVD
cisa kev
Not listed
not in CISA's catalog
epss
1.1%
EPSS 1.1% chance of exploitation in 30 days, percentile 66%
public exploits
0
none known

Summary

An issue was discovered in Open Ticket Request System (OTRS) 7.x through 7.0.6 and Community Edition 5.0.x through 5.0.35 and 6.0.x through 6.0.17. An attacker who is logged into OTRS as an agent user with appropriate permissions may manipulate the URL to cause execution of JavaScript in the context of OTRS.

Patch / fix

  • otrs2 Debian 11 6.0.18-1

debian advisories DEBIAN-CVE-2019-10067

  • otrs Package Hub 15 SP2 6.0.29-bp152.2.8.1
  • otrs Package Hub 15 SP2, Package Hub 15 SP1, openSUSE Leap 15.2 +1 more 6.0.29-bp152.2.5.4
  • otrs Package Hub 15 SP1, Package Hub 15, openSUSE Leap 15.1 5.0.42-bp151.3.3.1

opensuse advisories openSUSE-SU-2020:1509-1openSUSE-SU-2020:1475-1openSUSE-SU-2020:0551-1

Exploit prediction

1.13% chance of exploitation in the next 30 days, higher than 66% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
NVD 3.1 5.4 CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
NVD 2.0 3.5 AV:N/AC:M/Au:S/C:N/I:P/A:N

Classification

Weakness
  • CWE-79 Improper Neutralization of Input During Web Page Generation

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.