CVE-2018-19143 json
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete…
published 2018-11-11 7 y ago modified 2026-06-17 4 mo ago also EUVD-2018-10855
- cvss
- 6.5
- version 3.0, NVD
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.9%
- EPSS 0.9% chance of exploitation in 30 days, percentile 58%
- public exploits
- 0
- none known
Summary
Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.
Patch / fix
- otrs open_ticket_request_system 4.0.33, 5.0.31, 6.0.13
- otrs2 Debian 11 6.0.13-1
debian advisories DEBIAN-CVE-2018-19143
Exploit prediction
0.86% chance of exploitation in the next 30 days, higher than 58% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| NVD | 3.0 | 6.5 | CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N |
| NVD | 2.0 | 5.5 | AV:N/AC:L/Au:S/C:N/I:P/A:P |
Classification
- Weakness
-
- CWE-425 Direct Request
References
-
community.otrs.com
/security-advisory-2018-07-security-update-for-otrs-framework/
patch, vendor-advisory
-
lists.debian.org
/debian-lts-announce/2018/11/msg00028.html
mailing-list, third-party-advisory
Sources
- CVE List CVE-2018-19143
- NVD CVE-2018-19143
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