CVE-2026-85744 json
FreeScout: Conversation Merge Cross-Mailbox Authorization Bypass
published 2026-11-06 3 d ago modified 2026-11-06 3 d ago also EUVD-2026-118376
- cvss
- 5.4
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.2%
- EPSS 0.2% chance of exploitation in 30 days, percentile 11%
- public exploits
- 0
- none known
Summary
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.227, the conversation_merge action records a failed authorization check for the target conversation in response['msg'] and then clears that value inside the source-conversation loop. An authenticated agent can merge a conversation they control into a target conversation in a mailbox they cannot access. The operation injects threads, attachments, and audit records into the unauthorized target and deletes the source conversation, but it does not disclose the target's existing contents. This issue is fixed in version 1.8.227.
Patch / fix
Exploit prediction
0.21% chance of exploitation in the next 30 days, higher than 11% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 5.4 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:L |
Affected products
- freescout-help-desk freescout
Classification
- Weakness
-
- CWE-863 Incorrect Authorization
References
Sources
- CVE List CVE-2026-85744
- NVD CVE-2026-85744
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.