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Fencer Vulns
medium 6.3

CVE-2026-84463 json

Zammad: Stored HTML injection in Knowledge Base video widget enables forced session switching via unescaped iframe attribute

published 2026-09-25 44 d ago modified 2026-09-29 40 d ago also EUVD-2026-87264

cvss
6.3
version 4.0, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.1%
EPSS 0.1% chance of exploitation in 30 days, percentile 4%
public exploits
0
none known

Summary

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, a user with Knowledge Base editing rights for a category can embed a video widget in a published answer with a specially crafted value. When the answer is rendered, that value is inserted into the page's HTML without being escaped for its attribute context, allowing it to break out and inject additional HTML into the page. When another user who has permission to switch between user sessions views the affected answer, the injected HTML causes their browser to silently send a request to Zammad's session-switching endpoint using their own active credentials. This results in switching their session to an account chosen by the person who wrote the Knowledge Base answer. No action is required from the viewer beyond opening the published answer. This issue is fixed in version 7.1.2.

Patch / fix

  • zammad zammad 7.1.2

CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
40 d ago

Exploit prediction

0.15% chance of exploitation in the next 30 days, higher than 4% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
CNA 4.0 6.3 CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:H/SA:N
CNA 4.0 6.3 CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:H/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Affected products

  • zammad zammad

Classification

Weakness
  • CWE-79 Improper Neutralization of Input During Web Page Generation
  • CWE-352 Cross-Site Request Forgery
  • CWE-838 Inappropriate Encoding for Output Context

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.