Zammad: Channel admins can read unauthorized attachments via signature rich-text body

published 2026-09-25 44 d ago modified 2026-09-29 40 d ago also EUVD-2026-87257

cvss: 5.1; version 4.0, CNA
cisa kev: Not listed; not in CISA's catalog
epss: 0.3%; EPSS 0.3% chance of exploitation in 30 days, percentile 25%
public exploits: 0; none known

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when creating or updating an email signature, Zammad processes inline images referenced in the signature body. If a signature body contains an HTML img tag pointing to any existing attachment, the system copies that attachment into a new signature-owned record, without checking whether the user has permission to access the original attachment. The newly created copy is then downloadable by the same channel-admin user, because attachment access is determined by the copy's owner (the signature), not the original object (e.g., a ticket or knowledge-base article). This allows a user with any of the admin.channel_email, admin.channel_google, admin.channel_microsoft365, or admin.channel_microsoft_graph permissions to read attachments they would otherwise be denied access to, such as ticket attachments belonging to groups they are not a member of. This issue is fixed in version 7.1.2.

Patch / fix

links 1

github.com/zammad/zammad@f3e4da8 commit

CISA SSVC

Exploitation: none
Automatable: no
Technical impact: partial
Assessed: 40 d ago (2026-09-29)

Exploit prediction

0.32% chance of exploitation in the next 30 days, higher than 25% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by	version	score	vector
CNA	4.0	5.1	CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
CNA	4.0	5.1	CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Affected products

zammad zammad

Classification

Weakness

CWE-639 Authorization Bypass Through User-Controlled Key
CWE-862 Missing Authorization

References

Sources

CVE List CVE-2026-63205
NVD CVE-2026-63205

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

Summary