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Fencer Vulns
medium 6.5

CVE-2026-62852 json

FreeScout: Missing Authorization and Exposure of Sensitive Information to an Unauthorized Actor and Authorization Bypass Through User-Controlled Key

published 2026-11-06 2 d ago modified 2026-11-06 2 d ago also EUVD-2026-118374

cvss
6.5
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.2%
EPSS 0.2% chance of exploitation in 30 days, percentile 13%
public exploits
0
none known

Summary

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to predictable conv.<conversation_id> Polycast channels for other conversations in the same mailbox. New event payloads can expose complete replies, internal notes, recipient addresses, conversation state, assignee data, attachment names, and attachment URLs containing valid download tokens. This issue is fixed in version 1.8.226.

Patch / fix

Exploit prediction

0.23% chance of exploitation in the next 30 days, higher than 13% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
CNA 3.1 6.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Affected products

  • freescout-help-desk freescout

Classification

Weakness
  • CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
  • CWE-639 Authorization Bypass Through User-Controlled Key
  • CWE-862 Missing Authorization

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.