Zammad: Arbitrary File Deletion via Unvalidated Session Identifier in Long Polling Controller

published 2026-09-25 44 d ago modified 2026-09-28 41 d ago also EUVD-2026-87222

cvss: 8.8; version 4.0, CNA
cisa kev: Not listed; not in CISA's catalog
epss: 0.4%; EPSS 0.4% chance of exploitation in 30 days, percentile 29%
public exploits: 0; none known

Zammad is a web based open source helpdesk/customer support system. In 7.0.2 and 7.1.0, zammad's session management for websocket and long-polling connections is susceptible to a path traversal attack. Session identifiers supplied by the client are insufficiently validated before being used to construct internal file paths. When the file-based session store is active (the default configuration), an authenticated attacker can manipulate the session identifier to reference locations outside the intended storage directory, leading to the deletion of arbitrary files and directories on the server. Exploitation requires only a low-privilege authenticated session and a single crafted request. Instances configured to use the Redis-based session store are not affected. This issue is fixed in versions 7.0.3 and 7.1.1.

Patch / fix

links 2

github.com/zammad/zammad@cf34257 commit
github.com/zammad/zammad@f78ef24 commit

CISA SSVC

Exploitation: none
Automatable: yes
Technical impact: total
Assessed: 44 d ago (2026-09-25)

Exploit prediction

0.36% chance of exploitation in the next 30 days, higher than 29% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by	version	score	vector
CNA	4.0	8.8	CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N
CNA	4.0	8.8	CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:N/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

Affected products

zammad zammad

Classification

Weakness

CWE-22 Improper Limitation of a Pathname to a Restricted Directory

References

Sources

CVE List CVE-2026-61525
NVD CVE-2026-61525

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

Summary