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Fencer Vulns
high 8.6

CVE-2026-53591 json

FreeScout Vulnerable to Unauthenticated Conversation Thread Injection via HMAC Length Bypass in FetchEmails

published 2026-07-20 3 mo ago modified 2026-10-24 15 d ago also EUVD-2026-46081

cvss
8.6
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.3%
EPSS 0.3% chance of exploitation in 30 days, percentile 18%
public exploits
0
none known

Summary

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.

CISA SSVC

Exploitation
Proof of concept is public
Automatable
yes
Technical impact
partial
Assessed
3 mo ago

Exploit prediction

0.27% chance of exploitation in the next 30 days, higher than 18% of all scored CVEs (FIRST EPSS, 2026-11-08).

Exploits and checks

  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-8vm3-wwq4-ggfx referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 3.1 8.6 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:L

Affected products

  • freescout-help-desk freescout

Classification

Weakness

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.