CVE-2026-4654 json
Awesome Support <= 6.3.7 - Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter
published 2026-04-08 7 mo ago modified 2026-07-25 3 mo ago also EUVD-2026-20127
- cvss
- 5.3
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.3%
- EPSS 0.3% chance of exploitation in 30 days, percentile 27%
- public exploits
- 0
- none known
Summary
The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.
CISA SSVC
- Exploitation
- none
- Automatable
- yes
- Technical impact
- partial
- Assessed
- 7 mo ago
Exploit prediction
0.34% chance of exploitation in the next 30 days, higher than 27% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 5.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N |
Affected products
- awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin
Classification
- Weakness
-
- CWE-639 Authorization Bypass Through User-Controlled Key
- Technology feeds
References
- wordfence.com /threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve
- plugins.trac.wordpress.org /browser/awesome-support/trunk/includes/functions-post.php#L1851
- plugins.trac.wordpress.org /browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851
- plugins.trac.wordpress.org /browser/awesome-support/trunk/includes/functions-post.php#L1823
- plugins.trac.wordpress.org /browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823
- plugins.trac.wordpress.org /changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_ema
Sources
- CVE List CVE-2026-4654
- NVD CVE-2026-4654
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.
CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.