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Fencer Vulns
high 7.1

CVE-2026-41189 json

FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads

published 2026-04-21 6 mo ago modified 2026-06-17 4 mo ago also EUVD-2026-24193

cvss
7.1
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.2%
EPSS 0.2% chance of exploitation in 30 days, percentile 13%
public exploits
0
none known

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.

Patch / fix

CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
6 mo ago

Exploit prediction

0.22% chance of exploitation in the next 30 days, higher than 13% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
CNA 3.1 7.1 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N

Affected products

  • freescout-help-desk freescout

Classification

Weakness

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.