CVE-2026-40592 json
FreeScout's cross-user undo reply allows mailbox peers to recall another agent's outbound reply
published 2026-04-21 6 mo ago modified 2026-06-17 4 mo ago also EUVD-2026-24189
- cvss
- 5.9
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.2%
- EPSS 0.2% chance of exploitation in 30 days, percentile 14%
- public exploits
- 0
- none known
Summary
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent's just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability.
Patch / fix
CISA SSVC
- Exploitation
- none
- Automatable
- no
- Technical impact
- partial
- Assessed
- 6 mo ago
Exploit prediction
0.24% chance of exploitation in the next 30 days, higher than 14% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 5.9 | CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:L |
Affected products
- freescout-help-desk freescout
Classification
- Weakness
-
- CWE-862 Missing Authorization
References
Sources
- CVE List CVE-2026-40592
- NVD CVE-2026-40592
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.