CVE-2026-40567 json
FreeScout has HTML Injection in Outgoing Emails via Unsanitized Customer Name in Signature Variables
published 2026-04-21 6 mo ago modified 2026-06-17 4 mo ago also EUVD-2026-24168
- cvss
- 5.8
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.2%
- EPSS 0.2% chance of exploitation in 30 days, percentile 15%
- public exploits
- 0
- none known
Summary
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, an unauthenticated attacker can inject arbitrary HTML into outgoing emails generated by FreeScout by sending an email with a crafted From display name. The name is stored in the database without sanitization and rendered unescaped into outgoing reply emails via the `{%customer.fullName%}` signature variable. This allows embedding phishing links, tracking pixels, and spoofed content inside legitimate support emails sent from the organization's address. Version 1.8.213 fixes the issue.
Patch / fix
- freescout freescout 1.8.213
CISA SSVC
- Exploitation
- Proof of concept is public
- Automatable
- yes
- Technical impact
- partial
- Assessed
- 6 mo ago
Exploit prediction
0.24% chance of exploitation in the next 30 days, higher than 15% of all scored CVEs (FIRST EPSS, 2026-11-08).
Exploits and checks
- github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-q8v4-v62h-5528 referenced PoC, tagged "exploit" by a source, unverified
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 5.8 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:N/I:L/A:N |
Affected products
- freescout-help-desk freescout
Classification
- Weakness
-
- CWE-116 Improper Encoding or Escaping of Output
References
Sources
- CVE List CVE-2026-40567
- NVD CVE-2026-40567
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.
CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.