Skip to content
Fencer Vulns
medium 6.1

CVE-2026-38444 json

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name.

published 2026-08-03 3 mo ago modified 2026-08-31 2 mo ago also EUVD-2026-52404

cvss
6.1
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.4%
EPSS 0.4% chance of exploitation in 30 days, percentile 29%
public exploits
0
none known

Summary

osTicket v1.18.3 is vulnerable to Stored Cross-Site Scripting (XSS) via the email From-header display name. The value is extracted without sanitization in include/class.mailparse.php and stored raw in the poster field of ost_thread_entry. When an unauthenticated attacker sends a reply email to an existing ticket from an unregistered address with an XSS payload in the From display name.

Patch / fix

CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
3 mo ago

Exploit prediction

0.36% chance of exploitation in the next 30 days, higher than 29% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
CISA ADP 3.1 6.1 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
CNA 3.1 6.1 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Classification

Weakness
  • CWE-79 Improper Neutralization of Input During Web Page Generation

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.