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Fencer Vulns
critical 9.3

CVE-2026-32754 json

FreeScout: Stored XSS via Unescaped Email Template Rendering ({!! $thread->body !!})

published 2026-03-19 7 mo ago modified 2026-06-17 4 mo ago also EUVD-2026-13335

cvss
9.3
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.6%
EPSS 0.6% chance of exploitation in 30 days, percentile 46%
public exploits
0
none known

Summary

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Versions 1.8.208 and below are vulnerable to Stored Cross-Site Scripting (XSS) through FreeScout's email notification templates. Incoming email bodies are stored in the database without sanitization and rendered unescaped in outgoing email notifications using Blade's raw output syntax {!! $thread->body !!}. An unauthenticated attacker can exploit this vulnerability by simply sending an email, and when opened by any subscribed agent or admin as part of their normal workflow, enabling universal HTML injection (phishing, tracking) and, in vulnerable email clients, JavaScript execution (session hijacking, credential theft, account takeover) affecting all recipients simultaneously. This issue has been fixed in version 1.8.209.

Patch / fix

  • freescout freescout 1.8.209

CISA SSVC

Exploitation
Proof of concept is public
Automatable
no
Technical impact
total
Assessed
7 mo ago

Exploit prediction

0.56% chance of exploitation in the next 30 days, higher than 46% of all scored CVEs (FIRST EPSS, 2026-11-08).

Exploits and checks

  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-56h2-5556-r6mg referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 3.1 9.3 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N
NVD 3.1 9.3 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:N

Affected products

  • freescout-help-desk freescout

Classification

Weakness
  • CWE-79 Improper Neutralization of Input During Web Page Generation
  • CWE-116 Improper Encoding or Escaping of Output

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.