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Fencer Vulns
none 0.0

CVE-2026-32752 json

FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages

published 2026-03-19 7 mo ago modified 2026-06-17 4 mo ago also EUVD-2026-13219

cvss
0.0
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.3%
EPSS 0.3% chance of exploitation in 30 days, percentile 22%
public exploits
0
none known

Summary

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.

Patch / fix

  • freescout freescout 1.8.209

CISA SSVC

Exploitation
none
Automatable
yes
Technical impact
partial
Assessed
7 mo ago

Exploit prediction

0.29% chance of exploitation in the next 30 days, higher than 22% of all scored CVEs (FIRST EPSS, 2026-11-08).

Exploits and checks

  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9 referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 3.1 0.0 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:N
NVD 3.1 8.1 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N

Affected products

  • freescout-help-desk freescout

Classification

Weakness

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.