CVE-2026-27954 json
LiveHelperChat has department-level authorization bypass in holdaction, blockuser, and transferchat endpoints
published 2026-02-26 8 mo ago modified 2026-06-17 4 mo ago also EUVD-2026-8815
- cvss
- 6.5
- version 3.1, NVD
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.2%
- EPSS 0.2% chance of exploitation in 30 days, percentile 12%
- public exploits
- 0
- none known
Summary
Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.
CISA SSVC
- Exploitation
- none
- Automatable
- yes
- Technical impact
- partial
- Assessed
- 8 mo ago
Exploit prediction
0.22% chance of exploitation in the next 30 days, higher than 12% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 4.0 | 4.9 | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U |
| CNA | 4.0 | 4.9 | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X |
| NVD | 3.1 | 6.5 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N |
Affected products
- LiveHelperChat livehelperchat
Classification
- Weakness
-
- CWE-862 Missing Authorization
References
-
github.com
/LiveHelperChat/livehelperchat/security/advisories/GHSA-87wc-2p86-h3w7
mitigation, vendor-advisory
Sources
- CVE List CVE-2026-27954
- NVD CVE-2026-27954
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