CVE-2026-23758 json
GFI HelpDesk < 4.99.9 Stored XSS via editsubject Parameter
published 2026-04-20 6 mo ago modified 2026-10-26 13 d ago also EUVD-2026-23910
- cvss
- 5.4
- version 3.1, NVD
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.2%
- EPSS 0.2% chance of exploitation in 30 days, percentile 4%
- public exploits
- 0
- none known
Summary
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.
Patch / fix
- GFI Software HelpDesk 4.99.9
CISA SSVC
- Exploitation
- none
- Automatable
- no
- Technical impact
- partial
- Assessed
- 6 mo ago
Exploit prediction
0.15% chance of exploitation in the next 30 days, higher than 4% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 4.0 | 5.1 | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N |
| CNA | 4.0 | 6.4 | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:H/SI:H/SA:H |
| CNA | 4.0 | 6.4 | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X |
| NVD | 3.1 | 5.4 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N |
Affected products
- GFI Software HelpDesk
Classification
- Weakness
-
- CWE-79 Improper Neutralization of Input During Web Page Generation
References
-
gfi.ai
/products-and-solutions/email-and-messaging-solutions/helpdesk/resources/product-releases
vendor-advisory, patch, release-notes
-
vulncheck.com
/advisories/gfi-helpdesk-stored-xss-via-editsubject-parameter
third-party-advisory
Sources
- CVE List CVE-2026-23758
- NVD CVE-2026-23758
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.