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Fencer Vulns
medium 6.1

CVE-2026-20116 json

Multiple Cisco Contact Center Products Cross-Site Scripting Vulnerabilities

published 2026-03-11 7 mo ago modified 2026-06-17 4 mo ago also EUVD-2026-11221

cvss
6.1
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.2%
EPSS 0.2% chance of exploitation in 30 days, percentile 16%
public exploits
0
none known

Summary

A vulnerability in the web-based management interface of  Cisco Finesse, Cisco Packaged Contact Center Enterprise (Packaged CCE), Cisco Unified Contact Center Enterprise (Unified CCE), Cisco Unified Contact Center Express (Unified CCX), and Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct cross-site scripting (XSS) attacks against a user of the interface.

This vulnerability exists because the web-based management interface of an affected system does not sufficiently validate user-supplied input. An attacker could exploit this vulnerability by injecting malicious code into specific pages of the interface. A successful exploit could allow the attacker to execute arbitrary script code in the context of the affected interface or access sensitive, browser-based information.

CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
7 mo ago

Exploit prediction

0.25% chance of exploitation in the next 30 days, higher than 16% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
CNA 3.1 6.1 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Affected products

  • Cisco Cisco Unified Contact Center Express

Classification

Weakness
  • CWE-79 Improper Neutralization of Input During Web Page Generation

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.