CVE-2026-14197 json
Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR
published 2026-08-01 3 mo ago modified 2026-08-26 2 mo ago also EUVD-2026-51722
- cvss
- 3.8
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.3%
- EPSS 0.3% chance of exploitation in 30 days, percentile 17%
- public exploits
- 0
- none known
Summary
The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Patch / fix
- Unknown Fluent Support 2.3.1
CISA SSVC
- Exploitation
- Proof of concept is public
- Automatable
- no
- Technical impact
- partial
- Assessed
- 3 mo ago
Exploit prediction
0.26% chance of exploitation in the next 30 days, higher than 17% of all scored CVEs (FIRST EPSS, 2026-11-08).
Exploits and checks
- wpscan.com https://wpscan.com/vulnerability/cd488221-6efd-42a0-badc-315c60ec0b99/ referenced PoC, tagged "exploit" by a source, unverified
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CISA ADP | 3.1 | 3.8 | CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N |
| CNA | 3.1 | 3.8 | CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N |
Affected products
- Unknown Fluent Support
Classification
- Weakness
-
- CWE-639 Authorization Bypass Through User-Controlled Key
- Technology feeds
References
-
wpscan.com
/vulnerability/cd488221-6efd-42a0-badc-315c60ec0b99/
exploit, vdb-entry, technical-description
Sources
- CVE List CVE-2026-14197
- NVD CVE-2026-14197
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.