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Fencer Vulns
medium 5.4

CVE-2026-1251 json

SupportCandy – Helpdesk & Customer Support Ticket System <= 3.4.4 - Authenticated (Subscriber+) Insecure Direct Object Reference

published 2026-01-31 9 mo ago modified 2026-06-17 4 mo ago also EUVD-2026-5080

cvss
5.4
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.3%
EPSS 0.3% chance of exploitation in 30 days, percentile 23%
public exploits
0
none known

Summary

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.

Patch / fix

  • supportcandy supportcandy 3.4.5

CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
9 mo ago

Exploit prediction

0.31% chance of exploitation in the next 30 days, higher than 23% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
CNA 3.1 5.4 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

Affected products

  • psmplugins SupportCandy – Helpdesk & Customer Support Ticket System

Classification

Weakness
  • CWE-639 Authorization Bypass Through User-Controlled Key
Technology feeds

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.