FreeScout Stored XSS leads to CSRF

published 2025-05-30 17 mo ago modified 2026-06-17 4 mo ago also EUVD-2025-16449

cvss: 5.4; version 3.1, NVD
cisa kev: Not listed; not in CISA's catalog
epss: 0.2%; EPSS 0.2% chance of exploitation in 30 days, percentile 4%
public exploits: 0; none known

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application is vulnerable to Cross-Site Scripting (XSS) attacks due to incorrect input validation and sanitization of user-input data during mail signature sanitization. An attacker can inject arbitrary HTML code, including JavaScript scripts, into the page processed by the user's browser, allowing them to steal sensitive data, hijack user sessions, or conduct other malicious activities. Additionally, if an administrator accesses one of these emails with a modified signature, it could result in a subsequent Cross-Site Request Forgery (CSRF) vulnerability. This issue has been patched in version 1.8.180.

Patch / fix

fixed in 1

freescout freescout 1.8.180

CISA SSVC

Exploitation: none
Automatable: no
Technical impact: partial
Assessed: 17 mo ago (2025-05-30)

Exploit prediction

0.16% chance of exploitation in the next 30 days, higher than 4% of all scored CVEs (FIRST EPSS, 2026-11-08).

Exploits and checks

github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-g2vq-qwx2-pc2m referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by	version	score	vector
CNA	4.0	6.3	CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:L/SA:L
CNA	4.0	6.3	CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:H/SI:L/SA:L/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
NVD	3.1	5.4	CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N

Affected products

freescout-help-desk freescout

Classification

Weakness

CWE-79 Improper Neutralization of Input During Web Page Generation
CWE-352 Cross-Site Request Forgery

References

github.com /freescout-help-desk/freescout/security/advisories/GHSA-g2vq-qwx2-pc2m
exploit, vendor-advisory

Sources

CVE List CVE-2025-48483
NVD CVE-2025-48483

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

Summary