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Fencer Vulns
critical 9.8

CVE-2025-48481 json

FreeScout Has Business Logic Errors

published 2025-05-30 17 mo ago modified 2026-06-17 4 mo ago also EUVD-2025-16451

cvss
9.8
version 3.1, NVD
cisa kev
Not listed
not in CISA's catalog
epss
0.6%
EPSS 0.6% chance of exploitation in 30 days, percentile 47%
public exploits
0
none known

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an attacker with an unactivated email invitation containing invite_hash, can exploit this vulnerability to self-activate their account, despite it being blocked or deleted, by leveraging the invitation link from the email to gain initial access to the account. This issue has been patched in version 1.8.180.

Patch / fix

  • freescout freescout 1.8.180

CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
17 mo ago

Exploit prediction

0.57% chance of exploitation in the next 30 days, higher than 47% of all scored CVEs (FIRST EPSS, 2026-11-08).

Exploits and checks

  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jgj2-x749-5wc7 referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 4.0 6.1 CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N
CNA 4.0 6.1 CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:H/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
NVD 3.1 9.8 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected products

  • freescout-help-desk freescout

Classification

Weakness
  • CWE-841 Improper Enforcement of Behavioral Workflow

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.