CVE-2025-48473 json
FreeScout Vulnerable to Insufficient Authorization
published 2025-05-29 17 mo ago modified 2026-06-17 4 mo ago also EUVD-2025-16394
- cvss
- 4.3
- version 3.1, NVD
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.4%
- EPSS 0.4% chance of exploitation in 30 days, percentile 32%
- public exploits
- 0
- none known
Summary
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, when creating a conversation from a message in another conversation, there is no check to ensure that the user has the ability to view this message. Thus, the user can view arbitrary messages from other mailboxes or from other conversations to which they do not have access (access restriction to conversations is implemented by the show_only_assigned_conversations setting, which is also not checked). This issue has been patched in version 1.8.179.
Patch / fix
CISA SSVC
- Exploitation
- Proof of concept is public
- Automatable
- no
- Technical impact
- partial
- Assessed
- 17 mo ago
Exploit prediction
0.38% chance of exploitation in the next 30 days, higher than 32% of all scored CVEs (FIRST EPSS, 2026-11-08).
Exploits and checks
- github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-3x75-7856-r794 referenced PoC, tagged "exploit" by a source, unverified
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 4.0 | 5.3 | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N |
| CNA | 4.0 | 5.3 | CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X |
| NVD | 3.1 | 4.3 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N |
Affected products
- freescout-help-desk freescout
Classification
- Weakness
-
- CWE-863 Incorrect Authorization
References
Sources
- CVE List CVE-2025-48473
- NVD CVE-2025-48473
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.
CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.