Skip to content
Fencer Vulns
high 7.2

CVE-2025-48389 json

FreeScout Vulnerable to Deserialization of Untrusted Data

published 2025-05-29 17 mo ago modified 2026-06-17 4 mo ago also EUVD-2025-28219

cvss
7.2
version 3.1, NVD
cisa kev
Not listed
not in CISA's catalog
epss
1.0%
EPSS 1.0% chance of exploitation in 30 days, percentile 62%
public exploits
0
none known

Summary

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.178, FreeScout is vulnerable to deserialization of untrusted data due to insufficient validation. Through the set function, a string with a serialized object can be passed, and when getting an option through the get method, deserialization will occur, which will allow arbitrary code execution This issue has been patched in version 1.8.178.

Patch / fix

  • freescout freescout 1.8.178

CISA SSVC

Exploitation
none
Automatable
no
Technical impact
total
Assessed
17 mo ago

Exploit prediction

0.98% chance of exploitation in the next 30 days, higher than 62% of all scored CVEs (FIRST EPSS, 2026-11-08).

Exploits and checks

  • github.com https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-jmpv-8q3h-2m8v referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 4.0 8.6 CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N
CNA 4.0 8.6 CVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:H/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
NVD 3.1 7.2 CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H

Affected products

  • freescout-help-desk freescout

Classification

Weakness
  • CWE-502 Deserialization of Untrusted Data

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.