SolarWinds Web Help Desk Hardcoded Credentials Vulnerability

published 2026-01-28 9 mo ago modified 2026-06-17 4 mo ago also EUVD-2025-206422

cvss: 7.5; version 3.1, CNA
cisa kev: Not listed; not in CISA's catalog
epss: 0.6%; EPSS 0.6% chance of exploitation in 30 days, percentile 48%
public exploits: 0; none known

SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.

Patch / fix

fixed in 1 links 1

solarwinds web_help_desk 2026.1

solarwinds.com/trust-center/security-advisories/CVE-2025-40537 advisory

CISA SSVC

Exploitation: none
Automatable: no
Technical impact: total
Assessed: 9 mo ago (2026-02-03)

Exploit prediction

0.59% chance of exploitation in the next 30 days, higher than 48% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by	version	score	vector
CNA	3.1	7.5	CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H

Affected products

SolarWinds Web Help Desk

Classification

Weakness

CWE-798 Use of Hard-coded Credentials

References

solarwinds.com /trust-center/security-advisories/CVE-2025-40537
vendor-advisory, patch
documentation.solarwinds.com /en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htm
release-notes

Sources

CVE List CVE-2025-40537
NVD CVE-2025-40537

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

Summary