Unrestricted file upload vulnerability in Softdial Contact Center

published 2025-03-18 19 mo ago modified 2026-06-17 4 mo ago also EUVD-2025-7570

cvss: 9.8; version 3.1, NVD
cisa kev: Not listed; not in CISA's catalog
epss: 0.6%; EPSS 0.6% chance of exploitation in 30 days, percentile 51%
public exploits: 0; none known

Unrestricted file upload to Softdial Contact Center of Sytel Ltd. This vulnerability could allow an attacker to upload files to the server via the ‘/softdial/phpconsole/upload.php’ endpoint, which is protected by basic HTTP authentication. The files are uploaded to a directory exposed by the web application, which could result in code execution, giving the attacker full control over the server.

CISA SSVC

Exploitation: none
Automatable: no
Technical impact: total
Assessed: 19 mo ago (2025-03-18)

Exploit prediction

0.65% chance of exploitation in the next 30 days, higher than 51% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by	version	score	vector
CNA	4.0	8.7	CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N
CNA	4.0	8.7	CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
NVD	3.1	9.8	CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Affected products

Sytel Ltd Softdial Contact Center

Classification

Weakness

CWE-434 Unrestricted Upload of File with Dangerous Type

References

incibe.es /en/incibe-cert/notices/aviso/multiple-vulnerabilities-softdial-contact-center
third-party-advisory

Sources

CVE List CVE-2025-2494
NVD CVE-2025-2494

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

Summary