CVE-2025-24391 json
Possible user enumeration
published 2025-07-14 15 mo ago modified 2026-06-17 4 mo ago also EUVD-2025-21322
- cvss
- 5.3
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.3%
- EPSS 0.3% chance of exploitation in 30 days, percentile 20%
- public exploits
- 0
- none known
Summary
A vulnerability in the External Interface of OTRS allows conclusions to be drawn about the existence of user accounts through different HTTP response codes and messages. This enables an attacker to systematically identify valid email addresses.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X
CISA SSVC
- Exploitation
- none
- Automatable
- yes
- Technical impact
- partial
- Assessed
- 15 mo ago
Exploit prediction
0.28% chance of exploitation in the next 30 days, higher than 20% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 5.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N |
Affected products
- OTRS AG OTRS
Classification
- Weakness
-
- CWE-203 Observable Discrepancy
References
Sources
- CVE List CVE-2025-24391
- NVD CVE-2025-24391
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