CVE-2025-24389 json
SMTP Password will be shown in cleartext on some SMTP errors
published 2025-01-27 21 mo ago modified 2026-06-17 4 mo ago also EUVD-2025-3685
- cvss
- 6.3
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.1%
- EPSS 0.1% chance of exploitation in 30 days, percentile 3%
- public exploits
- 0
- none known
Summary
Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
CISA SSVC
- Exploitation
- none
- Automatable
- no
- Technical impact
- total
- Assessed
- 21 mo ago
Exploit prediction
0.14% chance of exploitation in the next 30 days, higher than 3% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 6.3 | CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N |
Affected products
- OTRS AG OTRS
- OTRS AG ((OTRS)) Community Edition
Classification
- Weakness
-
- CWE-532 Insertion of Sensitive Information into Log File
References
Sources
- CVE List CVE-2025-24389
- NVD CVE-2025-24389
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.