A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote atta…

published 2025-05-21 17 mo ago modified 2026-06-17 4 mo ago also EUVD-2025-16047

cvss: 6.5; version 3.1, CNA
cisa kev: Not listed; not in CISA's catalog
epss: 5.9%; EPSS 5.9% chance of exploitation in 30 days, percentile 93%
public exploits: 0; none known

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

CISA SSVC

Exploitation: none
Automatable: yes
Technical impact: partial
Assessed: 17 mo ago (2025-05-21)

Exploit prediction

5.90% chance of exploitation in the next 30 days, higher than 93% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by	version	score	vector
CNA	3.1	6.5	CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
NVD	3.1	9.1	CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N

Affected products

Cisco Cisco Unified Contact Center Enterprise

Classification

Weakness

CWE-284 Improper Access Control

References

sec.cloudapps.cisco.com /security/center/content/CiscoSecurityAdvisory/cisco-sa-contcent-insuffacces-ArDOVhN8
vendor-advisory

Sources

CVE List CVE-2025-20242
NVD CVE-2025-20242

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Summary