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Fencer Vulns
medium 6.5

CVE-2025-12641 json

Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.6 - Missing Authorization to Unauthenticated Role Demotion

published 2026-01-16 9 mo ago modified 2026-06-17 4 mo ago also EUVD-2026-2970

cvss
6.5
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.4%
EPSS 0.4% chance of exploitation in 30 days, percentile 33%
public exploits
0
none known

Summary

The Awesome Support - WordPress HelpDesk & Support Plugin for WordPress is vulnerable to authorization bypass due to missing capability checks in all versions up to, and including, 6.3.6. This is due to the 'wpas_do_mr_activate_user' function not verifying that a user has permission to modify other users' roles, combined with a nonce reuse vulnerability where public registration nonces are valid for privileged actions because all actions share the same nonce namespace. This makes it possible for unauthenticated attackers to demote administrators to low-privilege roles via the 'wpas-do=mr_activate_user' action with a user-controlled 'user_id' parameter, granted they can access the publicly available registration/submit ticket page to extract a valid nonce.

Patch / fix

  • awesomesupport awesome_support_wordpress_helpdesk_&_support 6.3.7
  • getawesomesupport awesome_support 6.3.7

CISA SSVC

Exploitation
none
Automatable
yes
Technical impact
partial
Assessed
9 mo ago

Exploit prediction

0.40% chance of exploitation in the next 30 days, higher than 33% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
CNA 3.1 6.5 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:L

Affected products

  • awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin

Classification

Weakness
Technology feeds

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.