ELEX WordPress HelpDesk & Customer Ticketing System <= 3.2.9 - Authenticated (Subscriber+) Insecure Direct Object Reference via 'eh_crm_ticket_single_view_client'

published 2025-11-21 11 mo ago modified 2026-10-08 32 d ago also EUVD-2025-198487

cvss: 4.3; version 3.1, CNA
cisa kev: Not listed; not in CISA's catalog
epss: 0.3%; EPSS 0.3% chance of exploitation in 30 days, percentile 23%
public exploits: 0; none known

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.2.9 via the 'eh_crm_ticket_single_view_client' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level access and above, to read the contents of all support tickets.

Patch / fix

fixed in 1 links 1

elula wsdesk 3.3.0

plugins.trac.wordpress.org/changeset/3391342/ patch

CISA SSVC

Exploitation: none
Automatable: no
Technical impact: partial
Assessed: 11 mo ago (2025-11-21)

Exploit prediction

0.31% chance of exploitation in the next 30 days, higher than 23% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by	version	score	vector
CNA	3.1	4.3	CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Affected products

elextensions ELEX WordPress HelpDesk & Customer Ticketing System

Classification

Weakness

CWE-639 Authorization Bypass Through User-Controlled Key

Technology feeds

WordPress rss critical rss

References

Sources

CVE List CVE-2025-10039
NVD CVE-2025-10039

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.

Summary