CVE-2024-57728 kev+ ransomware in the critical feed json
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading…
published 2025-01-15 21 mo ago modified 2026-08-04 3 mo ago also EUVD-2024-53726
- cvss
- 7.2
- version 3.1, CNA
- cisa kev
- Exploited
- added 2026-04-24, used in ransomware
- epss
- 64.5%
- EPSS 64.5% chance of exploitation in 30 days, percentile 99.2%
- public exploits
- 0
- none known, plus a Nuclei check
Summary
SimpleHelp remote support software v5.5.7 and before allows admin users to upload arbitrary files anywhere on the file system by uploading a crafted zip file (i.e. zip slip). This can be exploited to execute arbitrary code on the host in the context of the SimpleHelp server user.
Patch / fix
cisa required action Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
- simple-help simplehelp 5.5.8
Timeline
- Published
- CISA SSVC: exploitation active
- Added to CISA KEV
- CISA patch deadline
Known exploited
- Added
- 6 mo ago
- Patch by
- 2026-05-08 (6 mo ago)
- Ransomware
- Known to be used in ransomware campaigns
- Required action
- Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
- Vendor, product
- SimpleHelp , SimpleHelp
- CISA name
- SimpleHelp Path Traversal Vulnerability
Ransomware
Groups reported to have exploited it in intrusions.
- PLAY ransomware gang
- DragonForce ransomware gang
- Medusa ransomware gang
reported by cisa.govnews.sophos.comx.coms-rminform.com
Ransomware Vulnerability Matrix by BushidoUK (github.com/BushidoUK/Ransomware-Vulnerability-Matrix), reformatted per CVE. CC BY 4.0
CISA SSVC
- Exploitation
- Active, exploited in the wild
- Automatable
- no
- Technical impact
- total
- Assessed
- 6 mo ago
Exploit prediction
64.47% chance of exploitation in the next 30 days, higher than 99.2% of all scored CVEs (FIRST EPSS, 2026-11-08).
Exploits and checks
- Nuclei template SimpleHelp <= 5.5.7 - Arbitrary File Upload nuclei detection template
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CISA ADP | 3.1 | 7.2 | CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H |
| NVD | 3.1 | 7.2 | CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H |
| CNA | 3.1 | 7.2 | CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H |
Classification
References
-
simple-help.com
/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
vendor-advisory
-
horizon3.ai
/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
third-party-advisory
-
trendmicro.com
/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce
third-party-advisory
-
microsoft.com
/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-r
third-party-advisory, technical-description
-
cisa.gov
/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57728
government-resource, us-government-resource
Sources
- CVE List CVE-2024-57728
- NVD CVE-2024-57728
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.