CVE-2024-49193 json
Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming…
published 2024-10-12 2 y ago modified 2026-06-17 4 mo ago also EUVD-2024-43279
- cvss
- 7.5
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.7%
- EPSS 0.7% chance of exploitation in 30 days, percentile 53%
- public exploits
- 0
- none known
Summary
Zendesk before 2024-07-02 allows remote attackers to read ticket history via e-mail spoofing, because Cc fields are extracted from incoming e-mail messages and used to grant additional authorization for ticket viewing, the mechanism for detecting spoofed e-mail messages is insufficient, and the support e-mail addresses associated with individual tickets are predictable.
Patch / fix
- zendesk zendesk 20240702
CISA SSVC
- Exploitation
- Proof of concept is public
- Automatable
- yes
- Technical impact
- partial
- Assessed
- 2 y ago
Exploit prediction
0.69% chance of exploitation in the next 30 days, higher than 53% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CISA ADP | 3.1 | 7.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
| CNA | 3.1 | 7.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
Affected products
- zendesk zendesk
Classification
- Weakness
-
- CWE-290 Authentication Bypass by Spoofing
References
Sources
- CVE List CVE-2024-49193
- NVD CVE-2024-49193
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.