CVE-2024-43444 json
Passwords are written to Admin Log Module
published 2024-08-26 2 y ago modified 2026-06-17 4 mo ago also EUVD-2024-40281
- cvss
- 8.2
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.4%
- EPSS 0.4% chance of exploitation in 30 days, percentile 31%
- public exploits
- 0
- none known
Summary
Passwords of agents and customers are displayed in plain text in the OTRS admin log module if certain configurations regarding the authentication sources match and debugging for the authentication backend has been enabled.
This issue affects:
* OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
CISA SSVC
- Exploitation
- none
- Automatable
- yes
- Technical impact
- total
- Assessed
- 2 y ago
Exploit prediction
0.38% chance of exploitation in the next 30 days, higher than 31% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 8.2 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:L/A:N |
Affected products
- OTRS AG OTRS
- OTRS AG ((OTRS)) Community Edition
- otrs otrs
Classification
- Weakness
-
- CWE-532 Insertion of Sensitive Information into Log File
References
Sources
- CVE List CVE-2024-43444
- NVD CVE-2024-43444
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.