CVE-2024-43443 json
Stored XSS in process management
published 2024-08-26 2 y ago modified 2026-06-17 4 mo ago also EUVD-2024-40280
- cvss
- 4.9
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.4%
- EPSS 0.4% chance of exploitation in 30 days, percentile 29%
- public exploits
- 0
- none known
Summary
Improper Neutralization of Input done by an attacker with admin privileges ('Cross-site Scripting') in Process Management modules of OTRS and ((OTRS)) Community Edition allows Cross-Site Scripting (XSS) within the Process Management targeting other admins. This issue affects:
* OTRS from 7.0.X through 7.0.50 * OTRS 8.0.X * OTRS 2023.X * OTRS from 2024.X through 2024.5.X * ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
CISA SSVC
- Exploitation
- none
- Automatable
- no
- Technical impact
- partial
- Assessed
- 2 y ago
Exploit prediction
0.36% chance of exploitation in the next 30 days, higher than 29% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 4.9 | CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:H/A:N |
Affected products
- OTRS AG OTRS
- OTRS AG ((OTRS)) Community Edition
Classification
- Weakness
-
- CWE-790 Improper Filtering of Special Elements
References
Sources
- CVE List CVE-2024-43443
- NVD CVE-2024-43443
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