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Fencer Vulns
high 7.6

CVE-2024-34697 json

Freescout vulnerable to Stored HTML Injection in Editing Received Emails

published 2024-05-13 2 y ago modified 2026-06-17 4 mo ago also EUVD-2024-34993

cvss
7.6
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.6%
EPSS 0.6% chance of exploitation in 30 days, percentile 47%
public exploits
0
none known

Summary

FreeScout is a free, self-hosted help desk and shared mailbox. A stored HTML Injection vulnerability has been identified in the Email Receival Module of the Freescout Application. The vulnerability allows attackers to inject malicious HTML content into emails sent to the application's mailbox. This vulnerability arises from improper handling of HTML content within incoming emails, allowing attackers to embed malicious HTML code in the context of the application's domain. Unauthenticated attackers can exploit this vulnerability to inject malicious HTML content into emails. This could lead to various attacks such as form hijacking, application defacement, or data exfiltration via CSS injection. Although unauthenticated attackers are limited to HTML injection, the consequences can still be severe. Version 1.8.139 implements strict input validation and sanitization mechanisms to ensure that any HTML content received via emails is properly sanitized to prevent malicious HTML injections.

Patch / fix

  • freescout_helpdesk freescout 1.8.139

CISA SSVC

Exploitation
Proof of concept is public
Automatable
no
Technical impact
partial
Assessed
2 y ago

Exploit prediction

0.57% chance of exploitation in the next 30 days, higher than 47% of all scored CVEs (FIRST EPSS, 2026-11-08).

Exploits and checks

  • github.com https://github.com/freescout-helpdesk/freescout/security/advisories/GHSA-985r-6qfc-hg8m referenced PoC, tagged "exploit" by a source, unverified

CVSS scores

assigned by version score vector
CNA 3.1 7.6 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:L/A:L
NVD 3.1 6.1 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N

Affected products

  • freescout-helpdesk freescout
  • freescout_helpdesk freescout

Classification

Weakness
  • CWE-74 Improper Neutralization of Special Elements in Output Used by a Downstream Component
  • CWE-79 Improper Neutralization of Input During Web Page Generation

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.