CVE-2024-28988 in the critical feed json
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
published 2025-09-01 14 mo ago modified 2026-06-17 4 mo ago also EUVD-2024-26050
- cvss
- 9.8
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 41.7%
- EPSS 41.7% chance of exploitation in 30 days, percentile 98%
- public exploits
- 0
- none known
Summary
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.
We recommend all Web Help Desk customers apply the patch, which is now available.
We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.
Patch / fix
CISA SSVC
- Exploitation
- none
- Automatable
- no
- Technical impact
- total
- Assessed
- 14 mo ago
Exploit prediction
41.74% chance of exploitation in the next 30 days, higher than 98% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 9.8 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
Affected products
- SolarWinds Web Help Desk
Classification
- Weakness
-
- CWE-502 Deserialization of Untrusted Data
References
-
solarwinds.com
/trust-center/security-advisories/CVE-2024-28988
patch, vendor-advisory
-
support.solarwinds.com
/SuccessCenter/s/article/WHD-12-8-3-Hotfix-3
broken-link
Sources
- CVE List CVE-2024-28988
- NVD CVE-2024-28988
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