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Fencer Vulns
medium 5.3

CVE-2024-23792 json

Insufficient access control

published 2024-01-29 2 y ago modified 2026-06-17 4 mo ago also EUVD-2024-21245

cvss
5.3
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.3%
EPSS 0.3% chance of exploitation in 30 days, percentile 28%
public exploits
0
none known

Summary

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment.

This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

Patch / fix

  • otrs otrs 7.0.49, 2024.1.1

CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
23 mo ago

Exploit prediction

0.34% chance of exploitation in the next 30 days, higher than 28% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
CNA 3.1 5.3 CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:N
NVD 3.1 6.5 CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:H/A:N

Affected products

  • OTRS AG OTRS

Classification

Weakness

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.