Skip to content
Fencer Vulns
high 7.2

CVE-2024-20404 in the critical feed json

A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF a…

published 2024-06-05 2 y ago modified 2026-06-17 4 mo ago also EUVD-2024-18119

cvss
7.2
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
22.6%
EPSS 22.6% chance of exploitation in 30 days, percentile 97%
public exploits
0
none known, plus a Nuclei check

Summary

A vulnerability in the web-based management interface of Cisco Finesse could allow an unauthenticated, remote attacker to conduct an SSRF attack on an affected system. This vulnerability is due to insufficient validation of user-supplied input for specific HTTP requests that are sent to an affected system. An attacker could exploit this vulnerability by sending a crafted HTTP request to the affected device. A successful exploit could allow the attacker to obtain limited sensitive information for services that are associated to the affected device.

Patch / fix

  • cisco finesse 11.6\(1\)

CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
2 y ago

Exploit prediction

22.64% chance of exploitation in the next 30 days, higher than 97% of all scored CVEs (FIRST EPSS, 2026-11-08).

Exploits and checks

  • Nuclei template Cisco Finesse - Server-Side Request Forgery (SSRF) nuclei detection template

CVSS scores

assigned by version score vector
CNA 3.1 7.2 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:L/I:L/A:N
NVD 3.1 5.3 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Affected products

  • Cisco Cisco Unified Contact Center Enterprise
  • Cisco Cisco Unified Contact Center Express
  • Cisco Cisco Finesse
  • Cisco Cisco Packaged Contact Center Enterprise

Classification

Weakness
  • CWE-918 Server-Side Request Forgery

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.