CVE-2024-13606 json
JS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
published 2025-02-13 20 mo ago modified 2026-06-17 4 mo ago also EUVD-2024-51689
- cvss
- 7.5
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.4%
- EPSS 0.4% chance of exploitation in 30 days, percentile 37%
- public exploits
- 0
- none known
Summary
The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.
Patch / fix
- wiselyhub js_help_desk 2.8.9
CISA SSVC
- Exploitation
- none
- Automatable
- yes
- Technical impact
- partial
- Assessed
- 20 mo ago
Exploit prediction
0.43% chance of exploitation in the next 30 days, higher than 37% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 7.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
Affected products
- rabilal JS Help Desk – AI-Powered Support & Ticketing System
Classification
- Weakness
-
- CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
- Technology feeds
References
Sources
- CVE List CVE-2024-13606
- NVD CVE-2024-13606
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.