CVE-2024-13568 json
Fluent Support – Helpdesk & Customer Support Ticket System <= 1.8.5 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory
published 2025-03-01 20 mo ago modified 2026-06-17 4 mo ago also EUVD-2025-5904
- cvss
- 7.5
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.4%
- EPSS 0.4% chance of exploitation in 30 days, percentile 37%
- public exploits
- 0
- none known
Summary
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.
Patch / fix
- wpmanageninja fluent_support 1.8.6
CISA SSVC
- Exploitation
- none
- Automatable
- yes
- Technical impact
- partial
- Assessed
- 20 mo ago
Exploit prediction
0.43% chance of exploitation in the next 30 days, higher than 37% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 7.5 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N |
Affected products
- techjewel Fluent Support – Helpdesk & Customer Support Ticket System
Classification
- Weakness
-
- CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
- Technology feeds
References
Sources
- CVE List CVE-2024-13568
- NVD CVE-2024-13568
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.