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Fencer Vulns
high 7.5

CVE-2024-13567 json

Awesome Support – WordPress HelpDesk & Support Plugin <= 6.3.1 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

published 2025-04-01 19 mo ago modified 2026-06-17 4 mo ago also EUVD-2025-9119

cvss
7.5
version 3.1, CNA
cisa kev
Not listed
not in CISA's catalog
epss
0.7%
EPSS 0.7% chance of exploitation in 30 days, percentile 51%
public exploits
0
none known

Summary

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 6.3.1 via the 'awesome-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/awesome-support directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 6.3.1.

Patch / fix

  • awesomesupport awesome_support_wordpress_helpdesk_&_support 6.3.2
  • getawesomesupport awesome_support 6.3.2

CISA SSVC

Exploitation
none
Automatable
no
Technical impact
partial
Assessed
19 mo ago

Exploit prediction

0.66% chance of exploitation in the next 30 days, higher than 51% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
CNA 3.1 7.5 CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Affected products

  • awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin

Classification

Weakness
  • CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
Technology feeds

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.

CPEs and fixed versions use Anchore's correction of NVD's data: Added CPE configurations because not yet analyzed by NVD.