CVE-2023-50839 json
WordPress JS Help Desk – Best Help Desk & Support Plugin <= 2.8.1 is vulnerable to SQL Injection
published 2023-12-28 2 y ago modified 2026-06-17 4 mo ago also EUVD-2023-55572
- cvss
- 9.3
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 2.0%
- EPSS 2.0% chance of exploitation in 30 days, percentile 81%
- public exploits
- 0
- none known, plus a Nuclei check
Summary
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection') vulnerability in JS Help Desk JS Help Desk – Best Help Desk & Support Plugin.This issue affects JS Help Desk – Best Help Desk & Support Plugin: from n/a through 2.8.1.
Patch / fix
- JS Help Desk JS Help Desk – Best Help Desk & Support Plugin 2.8.2
CISA SSVC
- Exploitation
- none
- Automatable
- yes
- Technical impact
- partial
- Assessed
- 2 y ago
Exploit prediction
2.04% chance of exploitation in the next 30 days, higher than 81% of all scored CVEs (FIRST EPSS, 2026-11-08).
Exploits and checks
- Nuclei template JS Help Desk <= 2.8.1 - SQL Injection nuclei detection template
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 9.3 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L |
| NVD | 3.1 | 9.8 | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H |
Affected products
- JS Help Desk JS Help Desk – Best Help Desk & Support Plugin
Classification
- Weakness
-
- CWE-89 Improper Neutralization of Special Elements used in an SQL Command
- Technology feeds
References
-
patchstack.com
/database/vulnerability/js-support-ticket/wordpress-js-help-desk-plugin-2-8-1-unauthenticated-sql-injection-vu
vdb-entry, third-party-advisory
Sources
- CVE List CVE-2023-50839
- NVD CVE-2023-50839
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.