CVE-2022-39050 json
Possible XSS stored in customer information
published 2022-09-05 4 y ago modified 2026-06-17 4 mo ago also EUVD-2022-41596
- cvss
- 4.6
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 0.6%
- EPSS 0.6% chance of exploitation in 30 days, percentile 46%
- public exploits
- 0
- none known
Summary
An attacker who is logged into OTRS as an admin user may manipulate customer URL field to store JavaScript code to be run later by any other agent when clicking the customer URL link. Then the stored JavaScript is executed in the context of OTRS. The same issue applies for the usage of external data sources e.g. database or ldap
Patch / fix
- otrs otrs 7.0.37, 8.0.25
Exploit prediction
0.56% chance of exploitation in the next 30 days, higher than 46% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 4.6 | CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N |
| NVD | 3.1 | 4.8 | CVSS:3.1/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N |
Affected products
- OTRS AG OTRS
- OTRS AG ((OTRS)) Community Edition
Classification
- Weakness
-
- CWE-79 Improper Neutralization of Input During Web Page Generation
References
-
otrs.com
/release-notes/otrs-security-advisory-2022-11/
vendor-advisory
Sources
- CVE List CVE-2022-39050
- NVD CVE-2022-39050
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.