CVE-2021-36100 json
Authenticated remote code execution
published 2022-03-21 4 y ago modified 2026-06-17 4 mo ago also EUVD-2021-22732
- cvss
- 6.4
- version 3.1, CNA
- cisa kev
- Not listed
- not in CISA's catalog
- epss
- 1.3%
- EPSS 1.3% chance of exploitation in 30 days, percentile 71%
- public exploits
- 0
- none known
Summary
Specially crafted string in OTRS system configuration can allow the execution of any system command.
Patch / fix
- otrs otrs 7.0.28, 7.0.33, 8.0.21
- otrs otrs_itsm 7.0.19, 8.0.28
- otrs otrs_storm 8.0.12
Exploit prediction
1.32% chance of exploitation in the next 30 days, higher than 71% of all scored CVEs (FIRST EPSS, 2026-11-08).
CVSS scores
| assigned by | version | score | vector |
|---|---|---|---|
| CNA | 3.1 | 6.4 | CVSS:3.1/AV:N/AC:H/PR:H/UI:R/S:U/C:H/I:H/A:H |
| NVD | 3.1 | 8.8 | CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H |
| NVD | 2.0 | 9.0 | AV:N/AC:L/Au:S/C:C/I:C/A:C |
Affected products
- OTRS AG OTRS
- OTRS AG SystemMonitoring
- OTRS AG OTRSSTORM
- OTRS AG ((OTRS)) Community Edition
Classification
- Weakness
-
- CWE-78 Improper Neutralization of Special Elements used in an OS Command
References
-
otrs.com
/release-notes/otrs-security-advisory-2022-03/
release-notes, vendor-advisory
-
lists.debian.org
/debian-lts-announce/2023/08/msg00040.html
mailing-list
Sources
- CVE List CVE-2021-36100
- NVD CVE-2021-36100
Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.