Skip to content
Fencer Vulns
critical 9.6

CVE-2021-33672 json

Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in ch…

published 2021-09-14 5 y ago modified 2026-06-17 4 mo ago also EUVD-2021-20349

cvss
9.6
version 3.0, CNA
cisa kev
Not listed
not in CISA's catalog
epss
1.1%
EPSS 1.1% chance of exploitation in 30 days, percentile 65%
public exploits
0
none known

Summary

Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.

Exploit prediction

1.10% chance of exploitation in the next 30 days, higher than 65% of all scored CVEs (FIRST EPSS, 2026-11-08).

CVSS scores

assigned by version score vector
CNA 3.0 9.6 CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:L
NVD 3.1 9.6 CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H
NVD 2.0 9.3 AV:N/AC:M/Au:N/C:C/I:C/A:C

Affected products

  • SAP SE SAP Contact Center

Classification

Weakness
  • CWE-116 Improper Encoding or Escaping of Output

References

Sources

Fencer Vulns keeps one entry per vulnerability: the CVE id wins, then GHSA, and records that alias each other are merged, except that two CVEs always keep separate entries. The same data is available as JSON.